
Open Service
A centralized field service platform replacing scattered tickets, spreadsheets, and tribal knowledge with one system for intake, machine history, and technician scheduling.
Read case studyOpen Mercato implementation brand from Itrix, a Polish CRM/ERP implementation agency with 362+ deployments. Fixed-price rollouts, live in 3–6 weeks.
ScaleOMa is the Open Mercato practice of Itrix, a Polish CRM/ERP implementation agency. Itrix's core team of 10+ analysts, implementers, and consultants has delivered 362+ CRM and automation projects.
We configure Open Mercato around the client's existing processes instead of forcing a template fit, ship a first implementation on a fixed price within 3–6 weeks, and stay on with dedicated support as the system grows.
Growing companies that want out of spreadsheets and disconnected tools without the multi-month, multi-vendor rollout that usually comes with it.
E-commerce and retail operations are our Open Mercato focus. Through Itrix, the team also carries deep experience in construction, manufacturing, renewable energy, real estate, tourism, and franchise networks.
Fixed price, no hourly billing. You talk directly to the person implementing your system, not an account manager. No vendor lock-in — the platform is open source.

A centralized field service platform replacing scattered tickets, spreadsheets, and tribal knowledge with one system for intake, machine history, and technician scheduling.
Read case study